Last update October 2017
This policy (together with our terms and conditions) applies when you use our Website www.mybookheroes.com (the “Website”).
We value you and respect your privacy. We collect information to support our relationship with our clients and to improve our products. In addition, we collect information in order to effectively communicate with our clients about our products and promotions. We understand that we must keep and use information with great responsibility. We will not use or disclose your information with third parties unless required by law.
Please read the following carefully to understand our use of this data.
The following is the types of data we may collect and process about you:
- This type of information is any data you give us on the Website or via email correspondence with Us, via phone or any other method of communication. This type of data includes any information required to register to use our Website, placing an order, personal details provided to us to customize a product, any other data required to place an order on the Website, data from participation in online discussions, on social media which belongs to Heroes MyBook Limited, data required for surveys, quizzes, competitions or even reporting Website problems. The data may include any or all of the following: name, billing address, email address, shipping address, age, gender, date of birth, username and password, phone number, recipient information, any other registration information.
- When you visit our Website we may gather the following information automatically: Products you viewed, purchased products, products you searched for, page errors, downloads, page response time, length of visit and page interaction data, any technical data such as internet protocol (IP), your login information, browser type, time zone, operating systems and platform. Sometimes we might collect data via ads we place on other sites.
We use this data to help us understand what our users want, and to effectively place future ads.
Payment data will be processed by a third-party processor, Braintree, (a PayPal company) and is not stored on Heroes MyBook servers. Braintree is a validated Level 1 PCI DSS compliant service. For more information regarding the security of your personal information related to credit card processing, visit
We might use your email address to provide you with information about offers, new products and other things that we think may interest you. We might send two different types of emails to you:
To unsubscribe from any communications from us, follow the “unsubscribe” link at the bottom of the communication.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Information about Cookies
Third party links
The Website may, from time to time, contain links to and from the websites of third parties, our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.